FAQ
Please feel free to contact us, if you have any question.
Are your gazebos weatherproof?
Yes—all SANHENG gazebos are built for all-weather use: they feature waterproof, UV-resistant fabric (to withstand heavy rain and prolonged sunlight) and reinforced metal frames (stable in moderate wind). This makes them suitable for long-term garden setups, camping, outdoor parties, and market stalls.
Can I customize gazebos?
You can: we offer two core custom options:
Size: You could choose our 3 standard dimensions (2x2m/3x3m/3x6m)
Pattern/Design: Custom prints (e.g., brand logos, event graphics, unique patterns) using fade-resistant ink; our team can also assist with basic design adjustments (e.g., color matching) to align with your vision.
Gazebo assembly: time & tools?
Our pop-up gazebos are tool-free and quick to assemble:
- A 3x3m standard model takes 5–10 minutes (expand the foldable frame + secure the fabric top)
- All models include a portable storage bag—breakdown takes ~3 minutes, and even 3x6m folded units fit in most car trunks.
Gazebo stock & shipping?
Stock status is listed on each product page.
In-stock gazebos ship within 24 hours (UK orders arrive in 1–3 business days)
Sold-out items display estimated restock dates; you can sign up for stock alerts to get notified when they’re back.
Gazebo accessories: included & extra?
For this gazebo model, the package includes 4 core accessories:
- Instant Folding Frame (pre-assembled for quick setup)
- Storage Bag (size: 20cm×120cm/8"×47", portable for transport and storage)
- Stakes & Ropes (to boost stability in outdoor settings)
- 4 Weights Bags (to secure the frame and reduce wind-induced tipping)
