SANHENG 2x2m All-Weather Garden Pop-Up Gazebo | 100% Waterproof with 4 Sidewalls

We go the extra mile to get your tailored custom tents delivered to your doorstep as swiftly as possible. As a trusted professional manufacturer of custom tents, Sanheng constantly refines our services by adhering to our core philosophy—upholding the quality, durability, and reliability of our tent solutions to better fulfill your unique needs and specific requirements.

Delivery Area

On the product purchase page, if there is a corresponding shipping method showed after you choose the nation or region, that means we can offer purchase service in this area. Generally, we ship to all EU countries, except for some remote island areas.

We stand behind the quality of our tents with a 1-year warranty from the date of purchase.

This warranty covers manufacturing defects in materials (e.g., fabric, stitching) and workmanship (e.g., zipper malfunctions, frame issues) that affect the tent’s normal use.

If you encounter a qualifying defect within the warranty period, please contact our customer service team with your order number, photos/videos of the issue, and a detailed description.

We will assess your claim promptly and offer a suitable solution—either repair, replacement of defective parts, or a product exchange (at our discretion).